In general, voicemail does not jazz up the sales of your business. Having a live person talk to your clients is always preferred. But for many of us voicemail is a necessity. So keep the following in mind when creating your voicemail message:
- Keep your voicemail greeting to 15 seconds or less.
- Make sure it sounds professional and upbeat. Be genuine, not fake.
- I suggest this script: Hello. This is (NAME) of the (DEPARTMENT) of (COMPANY NAME). This is the week of (DATES) and I am in the office this week. Please leave your name and phone number and I promise to call you back today. If you need to reach someone immediately please dial “0”. Thank you.
Click here to read some great Voicemail Etiquette tips. I also enjoyed this article on voicemail etiquette.
But don't use voicemail as your phone screener if you are running a business. Customers get frustrated when they need you and get your voicemail. Don't give your customers an excuse to call someone who will answer their phone!