Focusing on the obvious will make your business memorable. You'd think it would be easy to focus on the obvious because...it's so obvious. But it's easier said than done. You don't always need slicked out über clever strategies. Here are 3 ways to focus on the obvious:
- Let your customers tell you how to market to them. Ask your customers how they found you, who referred you and why they called you. Invite them to tell you what they think of your product/business using social media campaigns on Twitter, Facebook, Instagram, etc. Customers love to tell you what they think and if you listen - they'll tell you the best way to attract them.
- Let your customers market for you. My previous blog on this topic outlines how you can use your vendors and suppliers to market for you. Treat them like customers because they are good referral sources. Also, encourage your customers to blog, tweet and post on social media sites about your business. Respond to them online - both their good and bad comments. Reward them for their posts by providing an offer or link to a coupon on your website. Your customers are likely to post unique ways of using your product/service that others haven't discovered.
- Make it simple. Can you explain your product or service in a sentence or two? Simplifying a complex issue makes it easier for people to make a decision. There was a time 10 years ago when constructing a complex proposal would justify charging a higher price. But customers, even the savvy ones, have shorter attention spans now and won't weed through complex rhetoric. Simplify the problem your product or service solves. And simplify the product/service you provide.
Strive for authenticity and simplicity and you will be focusing on the obvious.